Terms of Service

Effective Date: April 1, 2026  |  Last Updated: April 1, 2026

1. Acceptance of Terms

Welcome to Pizza Ranch. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzasranchs.digital (the "Website") and all related services, features, content, and functionality offered by us (collectively, the "Services").

By visiting, accessing, browsing, or using our Website in any manner, including but not limited to placing orders, creating an account, subscribing to communications, or simply navigating our content, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the term "you" shall refer to both you individually and such entity collectively.

You must be at least eighteen (18) years of age to use our Services. By agreeing to these Terms, you represent and warrant that you are of legal age to form a binding contract in the jurisdiction in which you reside. If you are under the age of eighteen (18), you may only use our Services under the direct supervision of a parent or legal guardian who agrees to these Terms on your behalf.

These Terms are effective as of April 1, 2026, and shall remain in full force and effect unless and until terminated in accordance with the provisions set forth herein.

2. Description of Services

Pizza Ranch operates as a food service business, offering customers the ability to browse our menu offerings, place food orders for delivery, carry-out, or dine-in (where applicable), and engage with various promotional materials and digital content through our Website.

Our Services include, but are not limited to:

• Online menu browsing and food ordering capabilities
• Online payment processing for food orders
• Promotional offers, discount codes, and loyalty rewards (where applicable)
• Customer account creation and management
• Order tracking and status updates
• Customer support and inquiry handling via email at [email protected]
• Newsletter subscriptions and marketing communications (with your consent)
• Feedback and review submission

We reserve the right, at our sole and absolute discretion, to modify, expand, reduce, suspend, or discontinue any aspect of our Services at any time, with or without prior notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

Menu items, pricing, availability, and operating hours are subject to change without notice and may vary by location. We do not guarantee that any specific menu item will be available at any particular time. In the event that an item you have ordered is unavailable, we will make reasonable efforts to notify you and offer suitable alternatives or a refund as appropriate.

We may also offer catering services, special event ordering, and group meal packages. These services are subject to additional terms and conditions that will be communicated to you at the time of inquiry or booking.

3. User Accounts and Registration

To access certain features of our Services, you may be required to create a user account. When registering for an account, you agree to provide accurate, current, and complete information as prompted by the registration process, and to update such information promptly to keep it accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

You agree that you will not share your account credentials with any third party, allow any third party to access your account, or create accounts using false identities or information. We reserve the right to suspend or terminate accounts that we suspect are being used fraudulently, in violation of these Terms, or in a manner that could harm our business, other users, or third parties.

Each individual may maintain only one personal account. Creating multiple accounts for the purpose of obtaining promotional benefits, circumventing restrictions, or any other unauthorized purpose is strictly prohibited.

4. User Obligations and Prohibited Activities

By using our Website and Services, you agree to use them only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website. You agree to comply with all applicable federal, state, and local laws and regulations in connection with your use of our Services.

4.1 User Obligations

You agree to:

• Provide accurate and truthful information when registering, placing orders, or interacting with our Website
• Use the Services only for personal, non-commercial purposes unless expressly authorized by us in writing
• Pay all charges associated with your orders promptly and in full
• Treat our staff, representatives, and other customers with respect and dignity
• Comply with all delivery instructions and ensure someone is available to receive deliveries at the designated address
• Promptly review your order confirmations and notify us of any discrepancies

4.2 Prohibited Activities

You expressly agree that you will not:

• Use the Website or Services for any unlawful, fraudulent, or malicious purpose
• Attempt to gain unauthorized access to any portion of the Website, our servers, or any systems or networks connected to the Website
• Transmit any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation
• Introduce, upload, or transmit any viruses, malware, Trojan horses, worms, or other harmful, disruptive, or destructive files or code
• Use any automated tools, bots, scrapers, crawlers, or data mining technologies to access, collect, or compile data from our Website without our express written permission
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services or access to the Services without our express written permission
• Engage in any conduct that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website
• Circumvent, disable, or otherwise interfere with any security-related features of the Website
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or harvest any personally identifiable information from the Website without authorization
• Submit false, misleading, or defamatory reviews, ratings, or feedback
• Engage in any activity that violates any applicable federal, state, or local law or regulation in the United States
• Attempt to reverse engineer, decompile, or disassemble any software or technology used in connection with our Services
• Use the Services in any manner that could constitute a violation of the Computer Fraud and Abuse Act (18 U.S.C. § 1030) or any other applicable cybercrime legislation

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including without limitation, reporting such violations to law enforcement authorities and terminating the violator's account and access to our Services.

5. Ordering, Payment Terms, and Pricing

When you place an order through our Website, you are making an offer to purchase food items and related products in accordance with these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed fraudulently or in bad faith.

5.1 Pricing

All prices listed on our Website are in United States Dollars (USD) and are subject to applicable sales tax, which will be calculated and displayed during the checkout process. Prices are subject to change without notice. However, once an order is confirmed and accepted, the price applicable at the time of order placement will apply.

5.2 Payment

We accept various forms of payment as displayed at checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is accurate and complete.

Payment is due at the time of order placement. All transactions are processed through secure, third-party payment processors, and we do not store your full payment card details on our servers. Your use of third-party payment processors is subject to their respective terms of service and privacy policies.

5.3 Cancellations and Refunds

Due to the perishable nature of food products, cancellations and refunds are subject to our discretion and timing constraints. Once food preparation has begun, we may not be able to cancel your order. If you experience a problem with your order, such as incorrect items, missing items, or quality concerns, please contact us immediately at [email protected] and we will work to resolve the issue on a case-by-case basis, which may include a replacement order or store credit.

5.4 Promotions and Discount Codes

From time to time, we may offer promotional codes, coupons, or discounts. These offers are subject to additional terms and conditions and may have expiration dates, usage limitations, or restrictions. Promotional offers cannot be combined unless expressly stated, cannot be redeemed for cash, and are non-transferable. We reserve the right to modify or discontinue promotions at any time without prior notice.

6. Intellectual Property Rights

The Website and all of its contents, features, and functionality — including but not limited to text, graphics, images, photographs, logos, brand names, icons, audio clips, video clips, software, source code, and the design, selection, and arrangement thereof — are the exclusive property of Pizza Ranch or its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

Our trademarks, service marks, trade names, logos, and other brand identifiers may not be used without our prior written consent. Nothing in these Terms shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without our written permission or the written permission of the respective trademark owner.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use our Website solely for your personal, non-commercial use to browse our menu and place orders. This license does not include the right to:

• Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content on the Website
• Use any data mining, robots, or similar data gathering tools
• Download, copy, or cache any content for commercial purposes
• Use the Website or its content for any purpose that is competitive with our business

Any unauthorized use of our intellectual property is strictly prohibited and may result in civil or criminal liability under applicable United States law, including the Digital Millennium Copyright Act (DMCA) and the Lanham Act.

If you believe that content on our Website infringes your copyright, please contact us at [email protected] with a DMCA takedown notice containing the information required by 17 U.S.C. § 512(c)(3).

7. User-Generated Content

If you submit, post, or transmit any reviews, comments, feedback, suggestions, ideas, or other content to our Website ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that you own or have the necessary rights to submit such User Content and that your User Content does not violate any third party's intellectual property rights, privacy rights, or any applicable law. We reserve the right to remove any User Content that we deem, in our sole discretion, to be offensive, inappropriate, defamatory, infringing, or otherwise in violation of these Terms.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES

We do not warrant that any errors or defects in the Website will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components. The information and materials on our Website may contain typographical errors or inaccuracies, and we expressly disclaim any obligation to correct such errors.

We make no representation regarding the nutritional content, allergen information, or dietary suitability of any food items. While we endeavor to provide accurate menu and nutritional information, we strongly encourage customers with food allergies, dietary restrictions, or health concerns to contact us directly before placing an order. Our food products are prepared in facilities that may handle common allergens including but not limited to gluten, dairy, eggs, nuts, soy, and shellfish.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in full. In such cases, the implied warranties are limited to the shortest duration permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL
• COST OF SUBSTITUTE GOODS OR SERVICES
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
• DAMAGES ARISING FROM ANY STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE
• ANY OTHER MATTER RELATING TO THE SERVICES

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you to the full extent. You may also have other legal rights which vary from state to state.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use of the Website or Services in a manner not expressly authorized by these Terms
• Your violation of any applicable federal, state, or local law, regulation, or ordinance
• Your violation of any third-party rights, including but not limited to intellectual property rights, privacy rights, or contractual rights
• Any content you submit, post, or transmit through our Website
• Any misrepresentation made by you in connection with your use of the Services
• Any fraud, willful misconduct, or gross negligence on your part

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party websites or services, and we accept no responsibility for them.

We strongly advise you to review the terms of service and privacy policies of any third-party websites or services that you visit through links on our Website. Your access to and use of third-party websites and services is at your own risk. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any third-party websites or services.

Our Website may also integrate third-party services for payment processing, analytics, mapping, and other functions. Your use of such integrated services is subject to the respective terms and privacy policies of those third-party providers.

12. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, protect, and share your personal information. By using our Services, you consent to our collection and use of your information as described in our Privacy Policy.

We comply with applicable United States privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and, to the extent applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents. If you are a California resident, you have additional rights regarding your personal information as described in our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which our principal place of business is located, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the applicable state, as determined by our principal place of business. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

These Terms are subject to all applicable federal laws of the United States, including but not limited to the Federal Trade Commission Act (FTC Act), the Computer Fraud and Abuse Act, the Electronic Communications Privacy Act, the CAN-SPAM Act, and the Digital Millennium Copyright Act (DMCA). To the extent that any state law conflicts with applicable federal law, federal law shall govern.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us informally to attempt to resolve the dispute. Please send a written description of your claim to [email protected] with the subject line "Dispute Notice." We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to binding arbitration as described below.

14.2 Binding Arbitration

Except as provided in Section 14.4, you and Pizza Ranch agree that any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, or arising out of or relating to the Services, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, which are available at www.adr.org.

The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

14.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Pizza Ranch agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may bring an individual action in small claims court or seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights. Nothing in this Section shall prevent either party from seeking emergency injunctive relief from a court pending arbitration.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Website or Services. We reserve the right, in our sole discretion, to terminate or suspend your access to all or any portion of our Website or Services, with or without notice, and for any reason, including without limitation:

• Breach of any provision of these Terms
• Conduct that we believe is harmful to other users, third parties, or our business interests
• Fraudulent, deceptive, or illegal activity
• Failure to pay for orders or engaging in chargebacks without valid cause
• Extended periods of account inactivity
• Requests by law enforcement or other government agencies
• Discontinuation or material modification of the Services

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use the Services will immediately cease.

Upon termination for any reason, the following sections of these Terms shall survive: Section 6 (Intellectual Property Rights), Section 8 (Disclaimers), Section 9 (Limitation of Liability), Section 10 (Indemnification), Section 13 (Governing Law), Section 14 (Dispute Resolution), Section 16 (Severability), and any other provisions that by their nature should survive termination.

Termination of your access to the Services shall not relieve you of any obligations or liabilities that accrued prior to the date of termination, including payment for any orders already placed.

16. Changes to Terms of Service

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as adding a statement to our homepage or sending an email notification to the address associated with your account.

Your continued use of our Website or Services following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must immediately stop using our Website and Services.

We encourage you to review these Terms whenever you visit our Website. Changes to these Terms are effective as of the date they are posted unless otherwise specified.

17. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or void, such provision shall be modified to the minimum extent necessary to make it enforceable, and if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect, and the invalidity, illegality, or unenforceability of any one provision shall not affect or impair the validity, legality, or enforceability of any other provision.

The failure of either party to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. A waiver of any right or provision of these Terms shall only be effective if given in writing and shall not be construed as a further or continuing waiver of such right or provision or a waiver of any other right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or additional terms and conditions published by us on the Website, constitute the entire agreement between you and Pizza Ranch concerning your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the subject matter hereof.

No oral or written information or advice given by Pizza Ranch or its authorized representatives shall create a warranty or otherwise expand the scope of these Terms in any way. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign these Terms without restriction.

19. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, floods, storms, earthquakes, war, terrorism, civil unrest, strikes or labor disputes, government actions, embargoes, utility failures, internet service provider failures, or any other cause beyond our reasonable control (a "Force Majeure Event").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to provide notice and to resume performance as soon as reasonably practicable after the cessation of the Force Majeure Event.

20. Electronic Communications

By using our Website and Services, you consent to receive electronic communications from us, including but not limited to emails, order confirmations, account notifications, and promotional messages (where you have opted in). You agree that any and all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of marketing communications at any time by following the unsubscribe instructions contained in any such communication or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative emails related to your orders and account.

21. Accessibility

Pizza Ranch is committed to making our Website accessible to all users, including those with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) to the extent reasonably practicable. If you experience any difficulty accessing our Website due to a disability, please contact us at [email protected] and we will make reasonable efforts to assist you.

22. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service or our Services, please do not hesitate to contact us using the information below:

We will make every effort to respond to your inquiry within five (5) business days. For urgent matters relating to food safety, allergies, or order issues, please contact us immediately via email and mark your message as "URGENT" in the subject line.